Terms

Your use of this website is subject to the following conditions:

  • TRACS accepts no liability for any loss or damages, which could be incurred by relying on the information contained in the website.
  • All performance details on the Scottish Storytelling Centre and Scottish International Storytelling Festival website are subject to change without prior notice, although we will make every reasonable effort to inform tickets holders where possible.
  • In accessing this site, you are accepting possible risk of your PC, software and all associated data being damaged by a computer virus.

TRACS and its associated Forums, Venues and Festivals are committed to complying with the Data Protection Act (2018) and to uphold the principles of good information handling practice.

Site Security

Security measures have been employed to protect against the loss, misuse or amendment of information entered into this site. All personal information is encrypted, so that it cannot be read in transit.

If you use our online booking service, we will request information essential to process your transaction – such as contact details. We do not have any access to your personal banking details – these are held by our Box Office providers and Paypal. The Scottish Storytelling Centre will contact you regarding your transaction if there is a problem with the booking, or if we need to check something with you.

  • The Management reserves to right to refuse admission and change artist(s) and substitute or cancel any performance.
  • Latecomers will not be admitted until a suitable break.
  • All seating is unreserved, unless specifically stated otherwise.
  • The SSC operates a No Smoking policy.
  • The use of cameras, video or audio equipment is forbidden without prior permission from the Centre Manager.
  • It is not always possible to refund or exchange tickets. Refunds or exchanges are at the Manager’s discretion.
  • All online transactions are subject to a £1 online transaction fee. This covers the cost of providing online booking as well as postage and credit card charges.
  • Photography and video may be taken at TRACS events at the Storytelling Centre and other venues. We will always clearly signpost and allow objections, but in purchasing a ticket or attending an event, you may be photographed for future promotions.

Online ticketing closes on the morning of performance. If you wish to book on the day of a performance, please call the Box Office on 0131 556 9579.

Privacy Policy

TRACS will not loan, rent or sell to third parties information collected through the website.

EU Cookie Compliance – Use of Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

_utma tracks the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.

_utmb and _utmc track how long a particular visit takes.

_utmz tracks which site or search engine the visitor came from, the link clicked or keyword used, and the visitor’s geographic location.

These four cookies are placed by Google Analytics. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, and confirming that you are happy to accept cookies you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Read more about Google Analytics or download the Google Analytics Opt-out Browser Add-on.

Copyright & Credit Copyright

Copyright © TRACS. All rights reserved. Copyright in the pages of this website, in the screens displaying the pages and in the information and material contained therein and their arrangement is owned by TRACS unless otherwise indicated. Reproduction in any form of any part of the contents of this website without prior written consent is prohibited unless for private, non-commercial viewing purposes.

View TRACS Policies       View Scottish Storytelling Centre’s Policies