Visitor Services Manager, Scottish Storytelling Centre

  • Title: Visitor Services Manager, Scottish Storytelling Centre
  • Salary: £29,033 – £32,025 per annum
  • Location: Edinburgh
  • Hours: 35 hours per week on a rota
  • Closing date: Monday 29 January, 12:00pm
  • Reference number: 05/24


An exciting opportunity to head up the Visitor Services team at a vibrant visitor attraction and arts venue in central Edinburgh. The role includes aspects of arts administration, heritage tourism and events management and you will work with colleagues and partners to provide a warm welcome and high standard of customer care to all visitors to John Knox House and the Scottish Storytelling Centre.

As well as having significant customer service experience, you must also be able to demonstrate excellent communication and interpersonal skills will have the ability to manage a variety of tasks/projects simultaneously and under pressure.

You will work 35 hours per week on a flexible rota which will include evenings and weekends.

The Scottish Storytelling Centre is a partnership between The Church of Scotland and TRACS (Traditional Arts and Culture Scotland). The SSC is a vibrant arts venue with a seasonal programme of live storytelling, theatre, music, exhibitions, workshops, family events, and festivals.

Job Description 

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